Your satisfaction is of utmost importance and every effort will be made to ensure you are happy with the work.
In the event that you wish to cancel your design project before any changes have been requested to design concepts presented and you have not made a request for additional designs, you may request to have all work stopped and your money refunded, minus a 30% (of the total cost) cancellation fee.
If you wish to cancel the project after you've only once made a request for revisions or changes to concepts already created, you may request to have all work stopped and your money refunded, minus a 50% (of the total cost) cancellation fee.
A refund will not be given after more than one round of revisions or additional design drafts.
to request a refund 
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